OYoga (“Company” or “We” and their connotations) operates a website – (URL: https://oyoga.online) (together called as “Platform”) which is engaged in the service of providing a digital platform for class management and customer relationship management of online and offline classes.
We collect and process some of your information in order to provide the best online platform for classes. The purpose of this privacy policy is to help you better understand how we collect, store, and process this information. This policy is meant to help you understand more about why we collect and use your data whether you’re a OYoga customer or a student/subscriber to a OYoga site who uses the OYoga application or services (together known as, the “Services”), or even if you’re just visiting the OYoga website.
By using any of OYoga’s Services or by interacting with a OYoga customer using the Services, you are agreeing to the terms of the Privacy Policy and, as applicable, the OYoga Terms of Service. In particular, by visiting this website you consent to our collection and use of your personal information as described in this privacy policy, including any updates or revisions to this privacy policy. This policy does not apply to information collected by any third party, including through any application or content that may be accessible from this website.
This Privacy Policy may be updated occasionally to reflect changes to operational or legal practices, or for regulatory reasons. If and when we make changes to this policy, we will notify you of the changes by posting the revised policy on this website or by other means when appropriate. By continuing to use our Services or the support service after these changes are posted, you agree to the revised terms.
All visitors to OYoga.com website are advised to read and understand our Privacy Policy carefully, as by accessing the website you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage, and use of information relating to you as provided herein.
If you do not agree with the terms of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the website or our Services.
Our privacy policy is part of, and subject to, our Customer Terms of Service and User Terms of Service.
In order to provide Services, we may require users to give us contact information (like your name, address, telephone number and email address), and demographic information (like your zip code/pin code). As a member, you may also be required to provide a valid email address, Gender, Age, Medical Condition information for registration and choose a username or alias that represents your identity on our Website.
This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), your computer browser information, your IP address, and other information associated with your interaction with the Site.
We also collect information from your user ID associated with any social media account (such as your Facebook and Google account) that users use to sign in to the Platform or connect with or use our Services. When you sign in with your social media account information, or otherwise, connect to your social media account with the Platform, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the social media interface. This includes, without limitation, any information that you have made public through your social media account, information that the social media service shares with us or information that is disclosed during the sign-up and sign-in processes.
We also collect and store personal information provided by you from time to time on the Site. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including (but not limited to):
Where any service requested by you involves a third party, such information as is reasonably necessary by the Company to carry out your service request may be shared with such third party.
We may use Personal Information about you to improve our marketing and promotional efforts, to analyse site usage, improve the Platform’s content and Service offerings, and customize the Platform’s content, layout, and Services. These improve the Platform and helps to make the system better to meet your requirements, so as to provide you with an efficient, safe and customized experience while using the Platform.
Further, you may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, billing address etc.) on the Site. We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure Site of approved payment gateways which are digitally encrypted, and provide the highest possible degree of care available under the technology presently in use.
To the extent possible, we provide you with the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the Site, and opt-out of any non-essential communications from the Company.
Further, transacting over the internet has inherent risks which can only be avoided by following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care/support team about any suspicious activity or where your account has/may have been compromised.
In case the above information is collected from a student / subscriber of the OYoga site that uses OYoga Services, we may share that information with our Customer who uses that OYoga site. This information may be used by that Customer to provide a seamless, efficient and safe experience, customized to your needs including (but not limited to):
Our customers and your teachers may use personal Information about you to improve their marketing and promotional efforts, to analyse site usage, improve the Platform’s content and service offerings, and customize their platform’s services. These improve the Platform and help to make the system better to meet your requirements, so as to provide you with an efficient, safe and customized experience while using the Platform.
We do not take any responsibility for the use of this information by our Customers with whom you have shared this information.
Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect from our Platform. Therefore, although we use industry-standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private.
As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed:
We use Razorpay Software Private Limited (RazorPay) for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read the terms and conditions and privacy policy of Razorpay on https://razorpay.com.
Our Platform may contain links to other websites. Please note that when you click on one of these links, you are entering another website over which we have no control and for which we will bear no responsibility. Often these websites require you to enter your Personal Information. We encourage you to read the privacy policies of all such websites as their policies may differ from our Privacy Policy. You agree that we shall not be liable for any breach of your privacy of Personal Information or loss incurred by your use of such websites or services.
The information we obtain from or about you may be processed and stored in India and our other various servers located across the globe, which may provide for different data protection rules than the country in which you reside. We comply with generally accepted industry standard regulations regarding the collection, use, and retention of data under the Information Technology Act, 2000. By using the Platform and/or Services, you consent to the transfer, processing and storage of your data as per applicable laws.
We value your privacy and maintain reasonable administrative, technical, and physical safeguards to protect your personal information. However, we cannot guarantee the security of your data against unauthorized access, hacking, data loss, or similar risks.
If you have any questions or concerns regarding this Privacy Policy, please contact us at support@oyoga.com.